Please note returns can be made to any of our stores (regardless of which store the purchase as made), with the exception of Launceston Aquatic & Fishing purchases which can only be returned to the Launceston store.
For faulty items, an exchange or a full refund will be given, subject to the item being returned:
- Within 30 days of the original purchase
- With a valid receipt / proof of purchase
We reserve the right to refuse a refund if the item has been misused
For all other items returned, we offer an exchange or a credit note (which is in the form of a Homeleigh Gift Card), subject to their being:
- Valid receipt
- Returned within 30 days
- Item in perfect condition, unused, in original packaging and tags attached
Items which cannot be returned (unless there is a fault) are:
- Livestock
- Perishable / food items
- Made to order
- Paint
- Jewellery
Any online purchases must follow the online returns process.