Please note returns can be made to any of our stores (regardless of which store the purchase as made), with the exception of Launceston Aquatic & Fishing purchases which can only be returned to the Launceston store.

For faulty items, an exchange or a full refund will be given, subject to the item being returned:

  • Within 30 days of the original purchase
  • With a valid receipt / proof of purchase

We reserve the right to refuse a refund if the item has been misused


For all other items returned, we offer an exchange or a credit note (which is in the form of a Homeleigh Gift Card), subject to their being:

  • Valid receipt
  • Returned within 30 days
  • Item in perfect condition, unused, in original packaging and tags attached

Items which cannot be returned (unless there is a fault) are:

  • Livestock
  • Perishable / food items
  • Made to order
  • Paint
  • Jewellery


Any online purchases must follow the online returns process.